Privacy Policy for Studio Crafty Tunes

Last Modified: 2 August, 2024

This Privacy Policy explains how information about you is collected, used, and disclosed by Studio Crafty Tunes ("Company," "we," or "us") when you use our website (studiocraftytunes.com) ("Website") to purchase custom musical recordings or interact with us ("Services"). By using the Website, you accept the practices set out in this Privacy Policy and the applicable Terms of Use.

1. Information We Collect

Non-Personally Identifiable Information When you use the Services or register an account, our servers may collect certain aggregate information or other information that does not reveal your identity ("Non-Identifiable Information"). This may include:

• Information your device sends or transmits, including device type, model, operating system, IP address, user settings, and information about your use of the Services.
• Search terms used, referring/exit pages, and date and time of such information.
• Non-personally identifying information you provide, such as gender, age, or date of birth.
• Information about or from another content delivery platform.
• Information derived from the above and other third-party sources.

Personal Information When you use our Services or register an account, we collect various types of information about you ("Personal Information"). This may include:

• Your name, mobile phone number, email address, home address, and credit card billing information.
• Answers to proprietary questions and the storyline you submit for a custom song.
• Other information you provide concerning your preferences and interests.

Purchase Information To process purchases, we may require Personal Information such as your name, address, phone number, email address, and credit card information. Credit card transactions are processed through industry-standard Secure Socket Layer (SSL) and/or strong encryption (3DES) by a third party.

2. Use of Information

We may use information about you for various purposes, including to:

• Provide, maintain, and improve the Services, including additional features and content.
• Respond to your comments, questions, and requests, and provide customer service.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you.
• Monitor and analyze trends, usage, and activities in connection with the Services.
• Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests.
• Link or combine with information we get from others to help understand your needs and provide better service.
• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
• Carry out any other purpose for which the information was collected.

3. Sharing Information

We will not share your Personal Information with anyone else except to provide the Services, when we have your permission, or under the following circumstances:

• Non-Personally Identifiable Information: We may share aggregated information that does not disclose your Personal Information for industry analysis, demographic profiling, and similar purposes.
• Compliance with Laws and Law Enforcement: We may disclose information about you to government or law enforcement officials or private parties as required by law or if we believe it is necessary to comply with legal requests, protect the safety of any person, or address fraud, security, or technical issues.

4. Your Choices

You can:

• Opt-out of receiving promotional emails by following the instructions in those emails.
• Access, correct, or request deletion of your Personal Information by contacting us at rodrigo@studiocraftytunes.com.
• Deactivate your account by contacting us, and your account will be deleted after 30 days if not restored.

5. Security

We implement security measures to protect your information, including the use of SSL and strong encryption. However, no data transmission over the Internet can be guaranteed 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, provide additional notice. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices.

7. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at rodrigo@studiocraftytunes.com.